TERMS AND CONDITIONS

Last Updated: 12th August 2025

1. INTRODUCTION & AGREEMENT TO TERMS

These Terms and Conditions (“Terms”) constitute a legally binding agreement between Teraforge Digital Lab LLP, a Limited Liability Partnership incorporated in India under LLPIN ACI-3297  with GST Number 27AAWFT5614R1Z2 (“Company,” “we,” “us,” or “our”) and any person or entity (“Client,” “you,” or “your”) who accesses our website at teraforgedigitallab.com (“Website”), engages with our services, or otherwise interacts with us.

By accessing our website, engaging our Services, submitting a project inquiry, or entering into a contract with us, you acknowledge that:

  • You have read, understood, and agreed to these Terms.
  • You are legally capable of entering into binding contracts under applicable law.
  • If you represent an entity, you have authority to bind that entity to these Terms.

If you do not agree to these Terms, you must immediately discontinue use of the Website and/or Services.

2. COMPANY OVERVIEW & SERVICE SCOPE

Teraforge Digital Lab LLP provides comprehensive, end-to-end technology solutions for startups, enterprises, and organizations worldwide. Our services include, but are not limited to:

  1. Software Development Services
    • Website Development (including responsive, multi-device compatibility, and SEO-friendly builds)
    • Web Application Development
    • Mobile Application Development (iOS, Android, Hybrid, and Cross-Platform)
    • Custom API Development & Integration
    • Backend & Database Development (SQL, NoSQL, cloud-based architectures)
  2. MVP (Minimum Viable Product) Development
    • Product ideation, prototyping, feasibility analysis
    • Agile sprint-based development cycles
    • Iterative testing and feedback incorporation
  3. AI & Machine Learning Solutions
    • Artificial Intelligence integration
    • Natural Language Processing (NLP) systems
    • AI-powered analytics & automation workflows
  4. Hosting, Deployment, and Maintenance
    • Domain name registration and DNS configuration
    • Secure cloud hosting (AWS, GCP, Azure)
    • App Store and Play Store deployment
    • Performance optimization & security patching
  5. Project Management & Consulting
    • Dedicated Project Manager support
    • Market research & product strategy advisory
    • Compliance and regulatory readiness consulting
  6. Branding & User Experience (if applicable)
    • UI/UX design and testing
    • Brand identity asset creation

3. INTELLECTUAL PROPERTY RIGHTS

3.1 Company IP

All intellectual property rights in our Website content, proprietary frameworks, tools, templates, design elements, source code snippets, and business methodologies remain exclusively owned by Teraforge Digital Lab LLP, unless explicitly transferred in writing.

3.2 Client Deliverables

Upon full and final payment of all fees, and subject to the terms of the project-specific agreement, the intellectual property rights to final deliverables specifically created for the Client will be assigned to the Client, excluding:

  • Pre-existing code or frameworks owned by us or licensed to us.
  • Third-party libraries, APIs, or assets governed by their own licenses.

3.3 Portfolio Use

We reserve the right to display non-confidential aspects of completed projects in our portfolio, case studies, and marketing materials, subject to any separate Non-Disclosure Agreement (“NDA”) signed with the Client.

4. TESTIMONIAL & PORTFOLIO REPRESENTATION POLICY

We maintain the following strict policies regarding testimonials and portfolio listings:

  1. Genuine Project Representation All projects showcased in our portfolio are real projects executed by us for actual clients.
  2. Anonymization for Privacy To protect client confidentiality, names, personal details, and photographs used in testimonials or portfolio entries may be replaced with placeholder or stock images and pseudonyms.
  3. Paraphrased Testimonials The wording of testimonials displayed on our Website is not a verbatim reproduction of original client statements. They are faithfully paraphrased summaries based on real feedback, communications, and project interactions to maintain client anonymity while accurately reflecting the sentiment and nature of the feedback.
  4. Accuracy Commitment While the identifiers are altered, the essence of the testimonial and its positive sentiment is genuine and based on actual client satisfaction.

5. CLIENT RESPONSIBILITIES

By engaging with us, you agree to:

  • Provide complete, accurate, and timely information necessary for project execution.
  • Ensure that any materials, data, or content provided by you do not infringe on third-party rights or violate applicable laws.
  • Respond to requests for feedback or approvals within reasonable timelines to avoid project delays.
  • Obtain all necessary licenses, permissions, or authorizations for content or assets you supply to us.

6. PAYMENT TERMS

6.1 Pricing Models

  • Flat-Rate Pricing: As per written proposal, inclusive of all agreed deliverables within defined scope.
  • Freedom Plans: Fixed monthly/quarterly/half-yearly/yearly rates for a dedicated development team.

6.2 Payment Schedule

  • Milestone or installment-based payments per written agreement.
  • Freedom Plan fees payable in advance at the start of each billing cycle.

6.3 Late Payments

  • Delays in payment beyond agreed terms may result in suspension of services, withholding of deliverables, and/or late payment interest charges as permitted by law.

7. CHANGES & SCOPE CREEP

Any modifications, enhancements, or additional features requested outside the original project scope will require:

  • A written Change Request Agreement.
  • Adjustment to pricing and/or timeline accordingly.

8. WARRANTIES & DISCLAIMERS

  • We warrant that services will be performed with reasonable skill, care, and industry standards.
  • We make no guarantee that the deliverables will be error-free, uninterrupted, or fit for a specific commercial purpose unless expressly stated in writing.
  • Third-party integrations, hosting environments, and external APIs are provided “as-is” without warranty.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • Our aggregate liability for all claims in any 12-month period shall not exceed the 50% of the total fees paid by the Client to us in that period.
  • We shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, data loss, or business interruption.

10. CONFIDENTIALITY

Both parties shall maintain the confidentiality of all proprietary or sensitive information exchanged during the course of the engagement, except where disclosure is required by law.

11. DATA PROTECTION & PRIVACY

We process personal data in accordance with our Privacy Policy. By using our Website or Services, you consent to such processing.

12. FORCE MAJEURE

We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, power failures, or internet outages.

13. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India. We encourage amicable resolution via mediation before initiating legal proceedings.

14. AMENDMENTS

We may revise these Terms at any time. Updated versions will be posted on the Website, with the “Last Updated” date amended accordingly. Continued use of our Website or Services constitutes acceptance of such revisions.

15. CONTACT INFORMATION

For any questions or concerns regarding these Terms, please contact us at:

Email: contact@teraforgedigitallab.com
Mobile: +91 77188 37352
Office Address: S109, Second Floor, Nano Wing, Haware Fantasia Business Park, Near Vashi Railway Station, Vashi, Navi Mumbai, Maharashtra, India - 400703